I need help at home

St Laurence is committed to providing quality care to our clients who require support to remain living independently in their chosen community. We help people help themselves, making a positive difference to quality of life and to our communities.

Our SL Support and Care helps prevent early or inappropriate admission to long-term residential care. We assist people to maintain and enhance their physical, emotional and social wellbeing and promote the independence of frail older people, people with disabilities and their caregivers.

Home Support encourages lifestyle choices so our clients and their caregivers can continue to live in their own communities. We bring together formal carers (paid) and informal caregivers (unpaid) to maximise people’s capacity to enjoy life in the community of their choice.

St Laurence Home Support practises relevant Occupational Health & Safety and Privacy Legislation, while adhering to Government Disability and Aged Care Acts and standards.

We are innovative, professional and responsible, striving for excellence and continual improvement.

Funded Services

St Laurence Home Support provides a range of services to clients throughout Western Victoria: through Department of Human Services (DHS), the Home and Community Care Program (HACC), Linkages, CACPS, EACH, EACH D, Veterans Affairs and other privately funded programs.

Home Support Services support essential tasks that people are unable to undertake by themselves. We provide a range of supports, which may include direct practical assistance in the person’s home or local community environment.

Those eligible to receive a wide and integrated range of funded support services are frail older people; people with physical, functional, sensory, intellectual or psychiatric disabilities; people with acquired brain injury; and caregivers living at home or in the community assessed as needing support.

Private services

Clients may choose to secure Home Support Services on a private, fee paying basis. Home Support can provide the same services (as above) to private clients who will then receive a monthly account for services.

For more information refer to our Home Support Services brochure

The Home Support Team and Tasks

Home Support Staff will help with a range of personal and/or household tasks. Such tasks may be cyclical or rotating and include:

• transport to social support groups, appointments or community access
• maintaining cleanliness and hygiene of floors, shower, bath and toilet areas, stoves, refrigerators, cook tops, benches and cupboards
• changing bed linen, making beds, laundry and ironing
• assistance (or supervision) with -
  • showering, bathing, sponging, shaving, hair care and grooming
  • dressing and undressing
  • mobility (in bed and out of bed)
  • eating and drinking, including cooking and preparation of food
• escorted or unescorted shopping, paying bills and banking
• community access
• respite and socialisation

Each member of our highly-trained team has:

• Certificate III
• Police Check
• Working with Children Check
• First Aid Training
• Yearly Manual Handling Training
• Assistance with medication competencies

The Home Support Team upholds St Laurence values by behaving with honesty, commitment and integrity and treating all people with whom they have contact equally, and with courtesy and respect.

For more information, contact the team on 1800 SL CARE. Our office hours are between 7.30am and 6.00pm Monday to Friday.